At Central Tact, we respect your privacy and are committed to protecting the personal information of our website visitors, business clients, employees, and job applicants.
This Privacy Policy explains how Central Tact (“we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you visit www.central-tact.com, contact our team, request a quotation, apply for employment, or use our Call Center Outsourcing and Business Process Outsourcing (BPO) Services.
We aim to handle personal information responsibly and in accordance with applicable data protection laws, including Egypt’s Personal Data Protection Law and, where applicable, the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and relevant United States privacy laws.
By using our website, you acknowledge that your information may be processed as described in this Privacy Policy. Where consent is required by law, we will request it separately.
Central Tact may collect different categories of personal information depending on how you interact with our website and services.
When you contact us, request a quotation, schedule a consultation, or complete a website form, we may collect:
We use this information to respond to your requests, provide relevant business information, and deliver our services.
When you visit our website, certain technical information may be collected automatically, including:
This information helps us understand website performance, identify technical issues, and improve the user experience.
If you apply for a position at Central Tact, we may collect:
This information is used to evaluate applications, communicate with candidates, and manage recruitment activities.
As a provider of outsourced customer service and business support solutions, Central Tact may process personal information on behalf of its business clients.
Depending on the services provided, this information may include customer contact details, service inquiries, support records, call recordings, transcripts, appointment information, and other information required to fulfill contractual obligations.
Where Central Tact acts as a data processor, we process this information according to our clients’ documented instructions, applicable agreements, and relevant data protection requirements.
The roles and responsibilities of Central Tact and its clients are determined by the nature of the processing activities and applicable law.
We may use collected information for the following purposes:
We do not use personal information for purposes incompatible with the original collection purpose unless permitted by applicable law.
Where required by applicable data protection legislation, Central Tact relies on an appropriate legal basis for processing personal information.
Depending on the purpose and circumstances, these may include:
Consent: When you voluntarily agree to receive marketing communications or allow certain cookies and tracking technologies.
Contractual Necessity: When processing is necessary to provide services, respond to requests before entering into a contract, or fulfill contractual obligations.
Legal Obligations: When we must process personal information to comply with applicable laws or regulatory requirements.
Legitimate Interests: Where permitted, when processing is necessary for legitimate business purposes, such as maintaining website security, improving services, preventing fraud, or managing appropriate business communications, provided these interests are not overridden by individuals’ rights and freedoms.
The applicable legal basis depends on the processing activity and the laws that apply to it.
Central Tact uses cookies and similar technologies to support website functionality, understand visitor behavior, and improve website performance.
Cookies are small data files stored on your device when you visit a website.
Essential Cookies: Help maintain website security and support necessary functionality.
Analytics Cookies: Help us understand website traffic, visitor interactions, and website performance.
Functional Cookies: May support website preferences and embedded third-party features.
Business Visitor Insights: Depending on the technologies enabled, certain tools may provide information about business-related website activity.
Our website may use the following technologies:
Some of these technologies may involve processing technical identifiers or professional contact information.
Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining appropriate consent or when a valid legal exemption applies.
You can control or delete cookies through your browser settings and any available website cookie preference controls.
Disabling certain technologies may affect some website features.
Central Tact does not sell personal information.
We may share personal information with authorized service providers, business partners, and professional advisers when necessary to operate our website, manage business activities, or deliver contracted services.
Our third-party providers may include:
These providers may process information according to their respective privacy policies and applicable contractual arrangements.
We may also disclose information when legally required, when responding to lawful requests from authorities, or when necessary to protect our rights, property, and security.
We limit the information shared to what is reasonably necessary for the relevant purpose.
Central Tact is based in Egypt and provides outsourcing and business support services to companies in the United States, United Kingdom, Gulf countries, and other international markets.
As a result, personal information may be accessed, stored, or processed in countries outside your country of residence.
Where international transfers are subject to specific legal requirements, we take steps to ensure appropriate protections are implemented.
Depending on the applicable law and transfer circumstances, these protections may include:
International data transfers are managed according to the relevant contractual arrangements and applicable data protection requirements.
Protecting personal information is an important part of Central Tact’s business operations.
We apply technical and organizational security measures appropriate to the information we process and the associated risks.
These measures may include:
When providing outsourced services, we also follow applicable client agreements and confidentiality requirements.
Although we take reasonable measures to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Where legally required, we will address and report personal data breaches in accordance with applicable notification obligations.
Central Tact retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, meet contractual obligations, resolve disputes, or comply with legal requirements.
Retention periods depend on the type of information and the reason for its collection.
For example:
When information is no longer required, we take appropriate steps to securely delete or anonymize it, subject to applicable legal obligations.
Depending on your location and the laws applicable to your personal information, you may have the following rights:
To exercise your rights, please contact:
Email: info@central-tact.com
We may request reasonable verification of your identity before processing certain requests.
We will review and respond to privacy requests within the timeframes required by applicable law.
If Central Tact processes your data solely on behalf of another organization, we may direct your request to the relevant data controller or assist that organization in responding.
Central Tact may send business-related updates, company announcements, or information about relevant outsourcing services where permitted by applicable law.
Where consent is required, we will obtain it before sending marketing communications.
You can unsubscribe from marketing emails by using the unsubscribe instructions provided in those messages or by contacting us directly.
We will honor valid requests to stop receiving direct marketing communications.
Our website may contain links to external websites, business platforms, social media services, or third-party applications.
These websites operate independently and may have their own privacy policies and information-processing practices.
Central Tact is not responsible for the privacy practices of third-party websites that we do not control.
We encourage visitors to review the privacy policies of external services before sharing personal information.
Central Tact’s website and business services are designed for professional and business-related purposes.
Our services are not directed toward children under the age of 16, and we do not knowingly collect personal information from children for business marketing purposes.
If we become aware that personal information has been collected from a child without the authorization required by applicable law, we will take appropriate steps to address the situation, including deletion where required.
Parents or legal guardians with privacy concerns may contact us using the information provided below.
Central Tact may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, services, or legal requirements.
Any changes will be published on this page, together with an updated revision date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage visitors to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how we process personal information, please contact our team.
Central Tact
12 Haroun St, Dokki, Giza, Egypt
Website: https://central-tact.com/
Email: info@central-tact.com
Phone / WhatsApp: +20 101 164 5104
We are committed to reviewing privacy-related inquiries and responding in accordance with applicable data protection requirements.