Your Trusted Partner in Customer Experience

Call Center Management & Business Process Outsourcing

Central Tact is a certified call center and BPO company based in Egypt, licensed by the National Telecom Regulatory Authority (NTRA). We help businesses worldwide outsource their customer support, live chat, lead generation, and outbound sales operations — with dedicated Arabic-language and English-language teams available 24/7.

6+
Years of Experience
call center services

Our Strength in Numbers

We help businesses unlock better performance through:
Trusted Clients
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Professional Staff Members
+ 0
Availability
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Central Tact business team working together
Live chat support message example
central tact

Who We Are

Central Tact is a fully certified and licensed call center & BPO company operating under the National Telecom Regulatory Authority (NTRA) in Egypt.

Our Vision

To become a regional leader in customer experience and call center solutions by consistently exceeding client expectations and delivering service excellence across every interaction.

Our Mission

We aim to transform the way businesses communicate with their customers. Through highly efficient teams, advanced infrastructure, and proven operational methodologies, we help organizations overcome challenges, strengthen their customer service departments, and achieve higher performance and profitability. We approach every project with commitment, innovation, and a results-focused mindset — ensuring that every client receives a high-performance, cost-effective contact center operation.

Meet Our Team

Teamwork makes the dream work.

Mohamed Khaled, Sales Team Leader at Central Tact
Mohamed Khaled

Sales Team Leader

Nada el Shal, Telesales Representative at Central Tact
Nada el Shal

telesales representative

Amira Rizk, Telesales Representative at Central Tact
Amira Rizk

telesales representative

Eyob Dawit Solomon, Sales Team Leader at Central Tact
Eyob Dawit Solomon

Sales Team Leader

Asser Saeed, Quality Auditor at Central Tact
Asser Saeed

Quality Auditor

Abdelrahaman Adel, Operations Coordinator at Central Tact
Abdelrahaman Adel

Operation coordinator

Mayada Abdallah, Quality Auditor at Central Tact
Mayada Abdallah

Quality Auditor

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Great rating
TrustScore 4.4
11 reviews