Your Trusted Partner in Customer Experience

Call Center Management & Business Process Outsourcing

At Central Tact, we empower businesses with end-to-end call center solutions designed to elevate customer experience, boost operational efficiency, and support long-term growth. Since our inception, we have helped organizations across industries enhance their customer service, streamline operations, and build high-performing teams — all through reliable, scalable, and data-driven contact center solutions.
6+
Years of Experience

Our Strength in Numbers

We help businesses unlock better performance through:
Trusted Clients
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Professional Staff Members
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Availability
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central tact

Who We Are

Central Tact is a fully certified and licensed call center & BPO company operating under the National Telecom Regulatory Authority (NTRA) in Egypt.
Our Vision

To become a regional leader in customer experience and call center solutions by consistently exceeding client expectations and delivering service excellence across every interaction.

Our Mission

We aim to transform the way businesses communicate with their customers. Through highly efficient teams, advanced infrastructure, and proven operational methodologies, we help organizations overcome challenges, strengthen their customer service departments, and achieve higher performance and profitability. We approach every project with commitment, innovation, and a results-focused mindset — ensuring that every client receives a high-performance, cost-effective contact center operation.

Meet Our Team

Teamwork makes the dream work.

Mohamed Khaled

Sales Team Leader

Nada el Shal

telesales representative

Amira Rizk

telesales representative

Eyob Dawit Solomon

Sales Team Leader

Asser Saeed

Quality Auditor

Abdelrahaman Adel

Operation coordinator

Mayada Abdallah

Quality Auditor